About the Sessions
Month One: Program Kickoff & Motivation
- “Start with Why” by Simon Sinek
- How we motivate matters, looking at motivation through various lens
- What is your Why?
Month Two: Communications +
“Partner Pairing” Extended DiSC©
- “Everyone Communicates, Few Connect” by J. Maxwell
- How communication affects our team, leaders and organization
- What tools will assist you to communicate effectively
- Optional: “Own the Room” Su and Wilkins
“Partner Pairing” Prework
- Extended DiSC completed prior to call
- Deep Dive into DiSC: why it matters, how to use the information, what teams can take away from DiSC styles/differences/similarities
- Motivators & Demotivators
Month Three: Personal Effectiveness
- “Great Business Teams” by Guttman
- Reflecting vs. Reacting – purposefully and with control
- Maintaining trust, building true, team culture
Month Four: Leadership +
“Partner Pairing” Business Effectiveness Evaluation (BEE) & Emotional Intelligence
- “The Leadership Challenge” by Posner and Kouzes
- BestWorkDATA Behavioral Assessment – 10 individual and team reports for increased awareness
- Discussion on Leadership; what it means, who do you admire as a leader, what can we practice and make habit in our leadership abilities
- How has leadership impacted your career?
“Partner Pairing” Prework
- Read: “Strength Finder 2.0” by Rath
- Read: “Emotional Intelligence 2.0” by Bradbery
Month Five: Coaching
- “The Coaching Habit” by Stainer
- Who, what, how and when … the power of words
- Curiosity – why it matters?
Month Six: Strategic Planning +
“Partner Pairing” Time Management
- “Execution” by Bossidy and Charan
- Goal achievement with plan execution
- “A goal without a plan is a dream” Antoine de Saint-Exupéry – How do we ensure measurable goals with timebound benchmarks?
- SMART Goals
“Partner Pairing” Prework
- “The Effective Executive” by Drucker
- Productivity – how to accomplish the most in the time allocated?
- Prioritizing objectives and delegation
Month Seven: Management Fundamentals
- “The Five Dysfunctions of a Team” by Lencioini
- PESOS Method: Current State to Future State
- Accountability: how to manage effectively
Month Eight: Customer Experience +
“Partner Pairing” Human Resources
- “Uplifting Service” by Kaufman
- WIIFT
- Our “Internal Standards”
“Partner Pairing” Prework
- “Hire with Your Head” by Adler
- Performance Plans – when, why, who, the conversation
- Development Plans – why every employee would want one
Month Nine: Sales & Marketing
- “Value-Added Selling” by Reilly and Reilly
- Creating Connection and valued relationships/partnerships
- Internal & External Selling
Month Ten: Financial Management +
“Partner Pairing” Business Operations
- “Simple Numbers, Straight Talk, Big Profits” by Crabtree
- Budget 101
- Human Cost – FTE, cost of hiring, firing and retraining
“Partner Pairing” Prework
- “Work the System” by Carpenter
- Processes & Systems – to create or be creative?
- SOP’s – what and why we need them
