Elevate Your Team

Change with Less Pain:

Have you ever been frustrated that the people around you didn’t seem to move as fast as you expected them to when adopting the change in front of them? Have you watched initiatives fail as the energy-builders at the head of the line switched their focus onto something else before the thing even got done? Have you gotten part way through a change and wondered if this was still the right thing to do?

In this course, learn to guide others through change by recognizing indicators of change appetite, anticipating challenges, and providing the support that team members and stakeholders need through times of transition. Following a proven process and exploring the different types of support that people commonly need, we’ll work through tools and tips to help guide conversations and bring people through change more effectively.

This engaging look at change and transition will help you look at change with fresh eyes, with the end goal of improving your ability to help others through the transition process–regardless of the change itself or the change appetite of those involved.

Pillar – Change is a Process, Not an Event

Learning Outcomes:

By attending this session, participants will...

• Recognize the most common symptoms of change and transition as well as indicators of change appetite
• Implement proven strategies to help guide others through change successfully
• Demonstrate simple adjustments to personal mindset and attitude to help influence the mindset and attitude of others
• Gain a tool for planning communications through times of change that help build and maintain buy-in from others
• Practice a simple, easy-to-replicate model that offers both strategies and tactics to help bring those around you through change successfully

Bringing Out the Best in Others:

Goals and expectations are critical to success, but sometimes, we set bad goals with good intentions. We’ve got tips and tricks to help you set (and achieve!) better, SMART-er goals with the end in mind. Now that you have your goals, you need to follow-up and provide feedback to your team. Let’s explore ways to maximize your own emotional intelligence and self-management in the moment while also being sensitive to the other person in the conversation so you can manage your conversations well, whether that’s providing praise or sharing corrective feedback. Don’t forget about appreciation! Expressing appreciation at work is critical to building healthy employee morale, but sometimes it’s easy to forget, and even easier said than done. We’ll explore the 5 Languages of Appreciation and where they fit, along with tactical tips to help you get your appreciation across!

Pillar – Making Authentic Human Connection

Learning Outcomes:

• Set clear expectations with your team, peers, and colleagues
• Thoughtfully provide feedback others can hear
• Deliver appreciation with individual styles in mind

High Points Tools:

• Positional Power vs Personal Power – learning to leverage the power granted by an organization regardless of the power that you have earned as an individual
• HARD Goals – A way to help others get bought in to their goals
• SMART Goals – A long standing way of documenting and communicating goals in an organizational context
• The “alligator tool” – A simple and visual way to hold a conversation when actuals don’t match expectations
• A RIDE© - the Your Clear Next Step framework for providing the Gift of Feedback
• The 5 languages of appreciation in the workplace – proven tools to help individuals feel valued and engaged, and how to apply them

The Art and Science of Emotional Intelligence:

Using a balance of instructor-led presentation and engaging, hands-on skill practice that simulates real-life situations in a nonthreatening way, this session will launch you on your way to being more effective in your current role by helping you raise your Emotional Intelligence and leverage emotional intelligence more effectively. Dispelling common myths about emotional intelligence, and packed with practical, try-this-now tips and techniques, this session has been increasingly popular since its inception. Regardless of your own Emotional Intelligence, you’ll walk away with tools you can use to get even better and ways to influence those around you to also grow their own Emotional Intelligence.

Pillar – Making Authentic Human Connection

Learning Outcomes:

• Gain a simple model for understanding the four stages of Emotional Intelligence
• Practice examples of how to apply Emotional Intelligence in familiar situations
  1. Starting with the role of self-awareness in effective interpersonal interactions
  2. Continuing with the value of self-management in achieving goals at work
  3. Exploring the importance of other awareness and how to identify where someone else is coming from
  4. Focusing on the criticality of relationship management and how to ensure that the situation moves forward in the best possible way for everyone involved
• Encounter stories and anecdotes, tools and techniques to learn “the easy way” to avoid the most common and most painful mistakes around Emotional Intelligence
• Experience tools and techniques to help you improve your influence with others, including a tailored quick reference guide for future development

High points Tools:

• Group Norms – a flexible device that helps us set and hold ourselves accountable to shared expectations
• DISC – a simple, classroom encounter with this tool for ease of conversation from the perspective of helping us have better communications
• Communication Planning Tool© – The Your Clear Next Step easy-to-apply four-quadrant tool that can be used in as few as seconds to help prepare for the communications that “matter” to be certain of your own purpose, take into account your communication preferences, focus on the needs of the audience, and make a plan to ensure the communication is effective.
• Working with Me Tool – an easily adaptable tool to improve self-awareness and other-awareness to set up individuals who are working together off on the right foot for effective relationships
• Team Development Tool© – The Your Clear Next Step proven and simple-to-use tool that leverages in a fast and easy-to-revisit way the key elements of a safe, healthy, and high-performing team.

Time Management Hacks:

Overview: A half-day session filled with practical, tactical tools to increase your own productivity and bring joy back to your day.

A quick Google search will tell you that top time wasters at work include unnecessary or wasteful meetings, multitasking, interruptions or distractions, low-value work (email/social media, or even non-work), and working without a plan. If you don’t have much time to give but wish you had more time to get stuff done, join us for this half day session that’s worth its weight in gold. Packed with ready-to-use tools and techniques, easy to recognize stories and familiar examples. We’ll bring you prove hacks for getting the most out of your work day so you can get on with your life after work.

Pillar – Returning Business Value

Learning Outcomes:

• Gain empowering phrases and conversation starters to take control of their time back when others appear to be hijacking it
• Encounter an easy-to-use tool to help understand their own tendencies, strength and challenge areas for getting work done at work
• Explore tools such as “the flow” for stacking your day and your work for success